At ZORVIONIS, we are committed to providing our customers with high-quality products and services. If you are not entirely satisfied with your purchase, we're here to help.
To be eligible for a refund, you must return the item within 30 calendar days of receipt. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Additionally, you will need the receipt or proof of purchase.
To initiate a return, please contact our customer service department at [email protected]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
If you haven’t received a refund yet, first double-check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at [email protected].
For any questions regarding our refund policy, please contact us at [email protected] or call us at (555) 012-3456. Our office is located at 123 Business Rd., Suite 456, Metropolis, CA 12345.